Frequently Asked Questions
Everything you need to know about your Outrage London order.
What is the shipping time for domestic and international orders?
UK domestic orders typically arrive within 2-4 business days via standard shipping. International delivery times vary by destination, usually ranging from 7-14 business days.
Does your jewelry tarnish or change color?
Our pieces are crafted using high-quality stainless steel and premium plating techniques designed to be water-resistant and durable. To maintain the finish, we recommend avoiding direct contact with harsh chemicals or perfumes.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.
How do I find my correct ring size?
We provide a comprehensive size guide on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.